Since I posted my complaint (5th. February), I have again written to Cotton Traders and received no reply. All I HAVE received are e-mails cluttering my spam box, and two brochures, advertising more "quality"
items at knock-down prices. NO THANK YOU!!!
A reply to my letters of complaint, together with a refund for the item returned to you would seem to be reasonable. Apparently not in your world.
There is no way I would buy further goods from you, and would have no hesitation, if asked, to warn others about the non-existence of after-sales service.
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook