Tom´s profile

Reviews (3)

Tesco

Great service

I love shopping at Tesco, they have everything under one roof.

Jet2

Good flight!

I recently flew with Jet2 to Geneva, everything was ok on the flight. For a low budget airline I had no complaints. The seats were nicer than my expensive Thompson holiday back in November!

Ellis Brigham Mountain Sports

Terrible

I ordered my items on the Monday night, and thought that they would arrive before Friday. On the Friday morning, Elliis Brigham sent me an email informing me that they had problems sourcing one of the items but that the delivery would be made on the following Monday, this wasn't any good to me as I was going skiing on the Saturday morning. I managed to cancel the order immediately. I thought that they would of emailed sooner as I would of either cancelled the problem item or cancelled all and gone elsewhere. I had to buy my new items at the ski resort. Terrible service from Ellis Brigham.

Carl found this review useful

24 February 2012

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and apologies about the delay on your order. We're currently working to improve communication around items that may be delayed due to sourcing stock from one of our stores, and it is for this reason that we state 3-5 days for delivery. Please note though that any deadlines mentioned in the delivery notes will always be addressed, as in this case we could have sent out all apart from one item for next day delivery, if we had been made aware of the deadline.

Tom´s profile

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Tom
Reviewer
Male, 1987
Preston, United Kingdom

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General purchaser of goods.