I originally got in touch with GTECH as there was a problem with my AirRam and a spare part was needed. Customer Services could not have been nicer or more helpful. The only downside was that it has taken around 5 weeks to get the spare part! But it has now been delivered and everything is working well.
Having put in an order, I was devastated when it didn't arrive. Through no fault of Planet Bake, somehow the package they sent me went AWOL in the Royal Mail system. Having let Planet Bake know, they were brilliant and arranged a duplicate parcel to be sent off to me straight away.
So I can't fault them on excellent customer service (and also very friendly service). In addition the items were packed well and are all of very high quality. Will definitely use them again.
I bought the Plum Tamarin swing and play set, plus the Rapide Slide. Small problem with a broken step on the slide, but this was quickly and efficiently dealt with by customer services and new steps were sent out quickly. Overall, both products are of excellent quality and you can't fault the service. Thank you!
I have ordered two items recently from Garden4less. In both cases the prices ( having compared elsewhere on the internet) were extremely good. In addition both items were despatched within 24 hours and arrived promptly. Excellent service all round!
Have ordered twice from WBD and on both occasions the items have arrived promptly and value for money is good. On one occasion, I had the wrong peanuts sent (I ordered premium, but received ordinary), but the follow up from WBD was prompt and efficient and I was credited immediately with the difference in price. I would certainly use them again
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