Dawn´s profile

Reviews (2)

Pet Supermarket

Reliable And No Delivery Charges

I've used Pet Supermarket a few of times now and they always deliver as promised although it might take a few days. They are also one of the less expensive suppliers as there isn't a delivery charge added to their costs that can make it prohibitive to buy from certain other on line pet food stores.


Internet buyer beware, scam, scam scam!

I had to rate this company with one star or I could not post the review, given a choice the stars would have totalled zero. Anyone shopping on the internet should beware of this company. I accessed their site through a search engine where it was not obvious that they are a subscription site, you need to access their homepage to find this out. After 30 days, if you do not cancel, they start to automatically take payments from your account. This type of payment cannot be cancelled by your bank either. Unless you are very vigilant about checking your account regularly, you might miss it or overlook it for just long enough for them to make a good profit for doing nothing as they did in my case.

Having been duped like this, to my shame, as I am a regular internet shopper I made a complaint to the company and was advised that it was all legal and I WAS able to get the special deals through email and by accessing my account, the one I was at that time in the process of closing. Had the said email offers ever arrived in my email account I may have saved myself quite a bit of money by noticing what they were actually doing and cancelling earlier!

Dawn´s profile

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Female, 1954
Cambridgeshire, United Kingdom