dave´s profile

Reviews (2)

Toolstop

Terrible

Do not use if you are a tradesman, or unless you have plenty of time to hang around waiting for your order to arrive in many different packages over a period of several weeks and plenty of time to phone and speak with the rude and unhelpful staff.
I will certainly never use again, overall a very poor experience.

Growhigh

Charged For Goods That Weren't In Stock & Sent Wrong Item

First I get sent an email to say an item I have ordered is out of stock and will be sent out when it is back in stock - but no clue as to when that is likely to be, phoned for a refund of that item - told will be refunded Monday, phone Monday told it will be done Tuesday - NOT GOOD.
Recieved the rest of my order today and one of the items was not what I ordered, phoned and again told what I ordered is not in stock and if not happy with replacement sent I should post it back for a refund! Not acceptable - If something is not in stock they should tell you at the point of placing the order. Will avoid in future.

dave´s profile

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dave
Reviewer
Male, 1963
United Kingdom

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