Swisstool

terrible after sales and waiting for money to be returned to my account

My son ordered an item for xmas, item received was smaller than anticipated, I returned the item on 16th december, had to email this company 9 times and text and phone calls, I have only just received the refund into my account on 7th February, terrible after sales would definitely NOT be ordering from here again, way too much hassel and has probably cost me more in phone calls and texts etc - Cannot believe that they have had my money in their account for nearly 3 months, and only after perisistant emails etc did they return the funds to my account. DONT BOTHER ITS NOT WORTH THE HASSELL