I placed an order for 3 cartridges and went to put one in my printer and it didn't fit properly. On looking at the number on the box, it didn't match the one I had ordered. I rang their customer services and was told this was the correct cartridge even though it wasn't the same as I had ordered. The guy also told me to try "fitting" it in several times and to try putting in the other cartridges to see if they worked! To which I replied was I supposed to waste all the cartridges trying to get one to work!!! and he said YES!! From now on I will just order from a reputable supplier even if I have to pay a bit extra
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