Customer JohnCowell´s profile

Reviews (8)

Swell Pets

Exactly what is says on the tin!

Quick delivery, of what we ordered, good communication, price was right, can't ask for more.



I waited in all day as the two parcels were booked for collection on that day, no-one called to say they would not be here on the day. I don't have time to wait all day for UNRELIABLE delivery companies. I hope the person who ordered the collection will not use them again, they had to reschedule for two days later. What a 'shower'.

Keith Wingrove found this review useful

19 November 2013

Reply from Yodel


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Good, honest, reliable service with excellent products

Nice experience dealing with you. Well packed, quick delivery, no complaints


Poor customer service, a company on the decline?

I used to be a fan - but a while ago I ordered some shoes, they were marked size 9, they would have been difficult for a size 6 or 7 to get into. I sent them back and was told that they had not got a bigger size & would not refund my postage - how arrogant & contrary to Sale of Goods Act is that? I refuse to buy from them now, my wife has bought from them, but the poor delivery time on her last order, coupled with the fact that they send out too many catalogues (seems to be one a fortnight?) has made us both throw in the towel. Great stuff - pity about the team selling it - One wonders if the MD is 'au fait' with what is really going on?


Wonderful shops & staff, pity about deliveries!

We love Waitrose for shopping, the quality is super, worth a few pence more every time. Staff are great, layout very friendly with wide aisles. You deserve to do well.One big fault is the fact that you do not deliver to The East Coast of Lincolnshire. Our nearest store is Lincoln (37 miles) Why not save us the fuel? Everyone else does.We can order wine on line from you, but groceries, no? Why not when we have ASDA - Co-op, Tesco,Sainsburys vans passing every day. I would suggest that you lose £1000per annum turnover - just from us each year. We have friends who also would be interested - so come on & join the 100% service club.


Brilliant stock/prices - poor service

I suppose when you have such competitive pricing it is difficult to see beyond that. But, Lidl could do with a shake up! In the snow this week their car park (Mablethorpe) was a disgrace, little effort made there. They do not take credit cards here (They do in Scotland???) & hence lose a massive percentage of our custom. They love the long queues at checkouts. the staff are getting a bit more helpful, but leave a lot of room for improvement. But then we keep going back for some unbeatable prices/quality!?

John Lewis

100% reliable, what an example to others

Always come up with the goods at a competitive price and their after sales service is unrivalled, other big organisations please note!

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

Good range of products for quick delivery

I ordered a simple medicinal ointment, it was as stated but having paid an extra £5 nearly for express delivery I was disappointed to find that the early Friday order could not be delivered on Saturday morning?
I did not read the conditions closely enough so apologies all round I have had a refund, will shop again with them.

Customer JohnCowell´s profile

profile image of Customer JohnCowell
Customer JohnCowell
United Kingdom