If you want a customer to post a review now, and dont pay for Trust Pilot, then that customer must pre-register or be prepared to use their Facebook account. Many of my customers are not happy to do this, so may have to look at dropping Trust Pilot as a preferred review site.
Its not that it is expensive, but I dont like being held to ransom. To make it hard for customers to place a review really goes against what I feel a review site should be doing.
Please make it easier for customers to post reviews and then maybe I would be happy to sign up for additonal services.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook