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Reviews (1)

Lovehoney

Poor

Good choice of products and great to see that they offer free next day delivery. That is however if they do as they advertise. I placed an order and received an email stating that my goods would be delivered the next day before 1pm and nothing turned up. Customer services had the attitude that it is no problem we will redeliver and you can stay in again or you can take your car and pay for parking when you pick it up at your local post office. When I pointed out that I should have been imformed about the parcel not arriving they brushed it off saying that it an error and nothing they can do about it. When I asked who will recompense me for my wasted time, I was told they were in no position to do that. Do this company feel that as they sell sex toys and that people might feel embarrassed complaining that they can get away with it? As you can probably tell I cancelled my order and will place it with a company that can actually deliver.

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acton6
Reviewer
Female, 1972
london, United Kingdom

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