I've been hosting my websites with TSO for over 3 years now and have never looked back after skipping around a load of other "cheap" hosts.
TSO have managed to provide a £££ service for a £ price, not only that but their personal support is second to none and puts a lot of bigger / well known hosts to shame.
When the company I work for (a web development agency) were looking to change hosts I didn't hesitate to recommend TSO - We've now been using them for a year and haven't had any issues (apart from some network downtime, which affected everyone and wasn't TSOs fault)
I ordered a 30x30 photobook with super gloss finish and lay-flat pages. The software was a breeze to use and it took be about 12 hours to layout around 180 photos over 70-odd pages including selecting the photos from my computer.
Unlike most places you order from they keep you fully informed whilst they are creating your book, with an order progress page showing you when its been printed, bound etc
My first book arrived and unfortunately the first few dozen pages had stuck together on the edge where it seems the glue used to stick the gloss on hadn't quite dried when it packed up.
Even with this defect I was simply stunned by the book - it was amazing! The quality of the materials used, the colours in the photos was superb.
I contacted Albelli customer support about the sticking pages, they asked for a few pictures as evidence which I provided and they came back - no problem, we will re-print you a new one straight away.
It arrived today without any problems and like the first it is simply stunning quality. I would definitely recommend Albelli to friends.
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