When I first purchased my g9 jacket the web page seemed to crash and say my order could not be purchased when I clicked the final button however I reviewed a confirmation of purchase with product details and reference numbers. I didnt want to order again and risk being charged so contacted baracuta to let me know what had happened. I had to send 2 emails and wait about a week before a reply which was dissapointing but after they'd resolved this my product was with me in a day and to baracutas normal high quality! I can't blame them to much for the system crash but earlier reply would have been appreciated!
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