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My complaints that catridges supplied for my HP printer wouldn't work are largely ignored. Repeated emails have resulted in total silence, except for their reply to the first telling me to try this; try that; They seem reluctant to accept that the stuff simply does not wprk. And yet, I still I get emails from Heather telling me how much she misses me and begging me to come back. She has to realise there'll be no more business from me, as it's like throwing money down a drain!!!

28 February 2012

Reply from Printerinks

Thank you for your feedback. We do offer 100% satisfaction guarantee on all our products. Please contact us on 0800 043 1001 if you need any assistance from our technical support team. We do regret the difficulty you have faced.
Alternatively, please provide us with an order number so as to enable us to contact you and resolve any outstanding queries.

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oz, United Kingdom