If I could leave less than one star trust me I would! I ordered a coffee machine from them and after several emails the item finally arrived. The item was faulty and supplied with a euro plug. several times I requested an RMA (return number) as their website doesn't work when you try to request one, what a surprise! I returned the item and when they received it they alleged it was damaged and won't return my money. after several emails where they eventually threatened to take me to court if I left negative feedback; I am now having to resort to legal action to get my money back. If this review stops just one person from wasting their time and money with this company then I will be pleased. DON'T WASTE YOUR TIME WITH THESE INCOMPETENTS!
I have used Aquatics online for many years and their service is second to none. Very efficiently run business and friendly team. I wish them every success and will continue buying from them. Why go elsewhere?
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