Ordered article which we collected from the courier firm. Only half of the order had been sent. No e-mail or delivery note advising of 2nd part. No reply to e-mail so phoned and told part 2 wasn't expected until April and then there was no guarantee. Items still being advertised on website. Accepted a lower model which arrived 2 days later but will need to be modified to fit part 1 but item needed now. On a positive note they are cheap and delivery (when they can be bothered to ring the bell hence collection) was fast. Customer service and communication needs to improve.
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