2 bean bags ordered early November via Groupon for my children for Christmas, up to 6 weeks no problem because thats before Christmas!
No communication to confirm order will be delayed
No reply to e-mails
Groupon have no control over delivery
18 days ago told bean bag is on the way
2nd bean bag now being delivered (we'll see) in March
£40.00 voucher - but if you compliment company on website you get 50 euros!
Worst customer service I have ever received in my life (38 years), looks like Infurn are monitoring this website and trying to mop up. Too late.
Infurn e-mailed me this week to say that they are not using DHL anymore and are using another firm, I have asked for the name of this mysterious firm and Groupon or Infurn are not responding.
I'm on Twitter @Craneyo and will Tweet every day about this complete lack of customer service by Groupon and Infurn. #beanbagjustice is the hashtag I will be using!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.