CCL Computers

Terrible with returns

I've ordered plenty of pc parts with CCL In the past and never had a problem but recently had to phone customer service about a dead motherboard and I got a young boy called Steve on the phone explaining my plight, he ranted on at me about how I have come to the conclusion that the board was dead (I've built many a PC and I'm A+ qualified) but I thought I'd let him get on with It as he sounded as though he knew It all!!!..Over 2 weeks later I had to call them at my expense to be told I was right and the motherboard was dead..Well duh! I'll keep the faith and give them a 2nd chance and If all else fails then I'll use someone else. Simple as.
I wouldn't have minded but the lack of coms Is just a joke and don't even go there about waiting on the phone at peek times of the day...

Dave found this review useful