I wish I'd found these reviews before I booked with Repaircare. For some stupid reason we thought we'd try to save money by not going with the official Bosch repair service for our fridge/freezer. We did a google search and found Repaircare.co.uk which gave all sorts of advice about Bosch appliance repairs.
Turns out they are just a front and farm out repairs to individual local companies. The one we were assigned is INCOMPETENT and our fridge/freezer has been broken for weeks now. The engineer clearly has no idea what he's doing, inspects the appliance for about five minutes at a time before declaring he needs to "order new parts just in case", none of which are getting the job done as it's still broken. The office, when I call them to check on the status of the parts and to schedule engineer visits, always promise to call me back but NEVER do -- instead I am always chasing them.
All they want is to charge their call-out fee and then wash their hands of any professional service required. If we had gone with anyone else I can't help but think our fridge/freezer would have been repaired WEEKS ago.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.