Aoife´s profile

Reviews (3)

Trustpilot

I Hope I'm Wrong But...

Regarding the Infurn page, where people have been complaining about the terrible service they received.
Can you tell me why all the bad reviews for Infurn have been moved to the Groupon page? I for one didn't buy from Groupon and find this very bad form, especially as all the people who went to the trouble of reviewing specifically wanted to complain about Infurn?

vgiand Martin Grape found this review useful

INFURN.com

Still Infurniating

I originally ordered my beanbag at the start of November 2011, from Pigsback. This has since proved to have been a mistake. As you might guess from a quick perusal of this page, it did not arrive on week 53, as I was hoping, or indeed on any numbered week so far. I did, however, receive a lot of false hope. This included an email from Pigsback, who got their trotters burned themselves, that featured this correspondence from Infurn to one of their staffers:

"Our whole INFURN team in every department is doing everything in their power to deliver the Beanbag to you with/ around X-mas Time."

I can only assume that this was the hold-up problem - with every member of the Infurn family individually stuffing John's beanbag, they just didn't have time to make any others.

At the moment, my delivery estimate is halted at Week 4, with no tracking number in sight. I do hope to receive a reply from Infurn now and really hope that they have "noted my comments", perhaps that they have "actioned this as a priority" or even that they are "part of the new management team". Most of all though, I hope they send me my bleeding beanbag.

Simone Marini found this review useful

INFURN.com

Infurniating

Update - Sweet F.A. Nothing to report. No contact from anyone at Infurn since I posted my review. I am jealous of all you Groupon people who are getting info. Pigsback people need attention too, y'know...


Well, I originally ordered my beanbag at the start of November 2011, from Pigsback. This has since proved to have been a mistake. As you might guess from a quick perusal of this page, it did not arrive on week 53, as I was hoping, or indeed on any numbered week so far. I did, however, receive a lot of false hope. This included an email from Pigsback, who got their trotters burned themselves, that featured this correspondence from Infurn to one of their staffers:

"Our whole INFURN team in every department is doing everything in their power to deliver the Beanbag to you with/ around X-mas Time."

I can only assume that this was the hold-up problem - with every member of the Infurn family individually stuffing John's beanbag, they just didn't have time to make any others.

At the moment, my delivery estimate is halted at Week 4, with no tracking number in sight. I do hope to receive a reply from Infurn now and really hope that they have "noted my comments", perhaps that they have "actioned this as a priority" or even that they are "part of the new management team". Most of all though, I hope they send me my bleeding beanbag.

Aoife´s profile

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Aoife
Reviewer
Female
Ireland

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