As with other reviewers netpetshop are completely uncontactable either by landline (message saying closed when called during their trading hours), mobile as given on PayPal (message saying number not recognised) or e-mail (no reply, mail just ignored).
Item not received and I too am attempting to reclaim my money through PayPal.
I can only assume the positive ratings on here are generated by the company themselves.
A V O I D !
Was very surprised to see the latest reviews for BHS were all quite damning when the service I received was excellent.
I plasced an internet order for a washing machine on a Tuesday, selected standard delivery and was informed it would arrive on the Thursday.
I received a text message on the Wednesday afternoon giving me a delivery 'window' of between 0700 and 1030 on Thursday.
At 0940 on the Thursday I was telephoned by the delivery people to say they would be with me in 15 minutes and they were !
The washing machine was carried into my kitchen by two very friendly young men, the packaging was removed so that I could check it was undamaged and they took it away with them.
I have no complaints at all about the service I received.
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