Karen´s profile

Reviews (1)


Should be No Stars!

DO NOT USE THIS COMPANY! I had a new aerial fitted over a year ago and have had to call them back twice due to nothing working from the outset. The customer service was terrible and they blamed my daughter for 'knocking' the aerial socket which she cleary had not done. Eventually I called another company (Midland Aerial Services - brilliant!) who spotted the issue almost immediately. Aerialforce had connected the booster incorrectly which meant that I was not receiving a signal at all in one room and only intermittently in another. They also pointed out that when bringing the cable around the outside of the front of the house to reach a bedroom, the cable had simply been thrown into the guttering rather than secured properly and they hadn't even taken the old aerial away. I can't bring myself to take this up with Aerialforce as they are so rude. I would rather go back to Midland Aerial Services as they as helpful, courteous and competent - none of these words could be used to describe the services of Aerialforce!

Karen´s profile

profile image of Karen
Female, 1967
Warwickshire, United Kingdom