www.milletsports.co.uk

Poor quality product, company difficult to deal with

I bought a cricket ball for my nephew's birthday and was really disappointed when it arrived.

Firstly, it shouldn't have been delivered to my house as I asked for it to get sent straight to my nephew's address so it would arrive in time for his birthday.

Secondly, the product looked nothing like the photo - a poor quality, cheap looking ball arrived in nasty plastic packaging, that I would feel embarrassed to give.

Thirdly, the team I dealt with at Millet Sports were unhelpful and unconstructive in resolving my issue.

I initially asked for the p&p back as it was sent to an incorrect address. When Millet repeatedly ignored this request, I was successful in getting a full refund for the item (as well as p&p) through eBay.

They thought by just ignoring me I would go away - wrong! Avoid using Millet Sports!!