We arrived in Madrid airport and followed the instructions to the Resort Hoppa desk for our pre-paid booking. Despite their conditions of a maximum 30 minutes delay we were told the driver would be 40 minutes so go to the cafe by the desk and he will fetch you. 45 minute later nobody arrived so we went back to the desk to be told that she was unable to contact the driver. This was now one hour after we'd arrived. On asking when the diver would arrive we were told she had no idea as she couldn't contact him.I told her therefore I had no choic ebut to take a taxi. These events were reported the following day to Resort Hoppa but apart from a note saying they were looking into it and would get back wiuthin 28 days (which they havent) I have heard nothing. They are completely useless and I would advise agaainst anyone ever using them
Nothing really more to add about the excellent service provided by Petmeds, just be sure though that you don't want to amend an order (add to it) after you've placed it.
I ordered 5 sets of "expensive" tennis strings, nothing arrived. I eventually contacted Tennisnuts who told me sorry, we only had 4 sets in stock so none were despatched. They then sent 4 sets which arrived on 2nd February. I have heard nothing more from them about the remaining set, now being 11th Feb.
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