Fed up with eBay's seller fees - which I now feel are totally excessive. They end up making more profit on items than sellers!
Also fed up with their restrictive dictatorial policies. If you're a seller and get messed around by a buyer, you're not allowed to leave -ve feedback!
No longer an eBay user - there are much better alternatives out there which aren't complacent or arrogant.
Hired a Vauxhall Insignia from them - got it home to discover the front tyres were totally bald - way below the legal limit.
When I called them to tell them that they had given me a car with bald tyres which I couldn't legally drive, they were disinterested because it was close to closing time!
I had to drive it to another branch (they wouldn't collect) and was made to wait several hours in a freezing cold waiting room until a replacement could be found. The replacement was handed over in a filthy condition, unwashed and with an interior covered in fag ash and stank like an ashtray. To make it worse, the tyres on this were also barely legal.
As I had it for an extended period of time I had to take it myself into kwik-fit to get replacements fitted!!
I had a 1 year old Mazda 2.2 diesel. Went in for routine service and got a call from the garage to be told that the timing chain was stretched and car couldn't be driven until repaired. Apparently it's a common fault.
Told replacement parts were on order from Japan but would be delayed by up to 4 months. Mazda apparently don't keep parts in the UK so needs to come from Japan.
I had to fight for them to provide a substitute hire car - and in the end it was 2 and a half months before parts arrived and the car was returned. No apology from Mazda.
Shortly after getting the car back it started leaking oil badly. Again it was off the road while garage fixed that.
Again no apology. When asked if they considered it acceptable for a year old £25k car to have spent several months off the road they said "it's ok because every new Mazda comes with a warranty."
They refused to cover the cost of repairing the damage that the oil leak had caused and flatly refused to entertain any form of goodwill.
We've been visiting Centerparcs for many years (we're still Select Guests which is the loyalty scheme from many years ago) and always found the restaurant prices to be slightly inflated but overall acceptable for what is effectively a captive audience. HOWEVER the 2012 price increases are absolutely disgusting - around 25% increase across the board.
A Steak in the Hugos country club is now £19!
A chicken curry main course in the Rajinda Pradesh restaurant is £15 - and doesn't include Rice and Naan (which adds another £6)!
Centerparcs, you are playing a very foolish game - taking advantage of customers who have no alternative is not the way to keep repeat customers coming back. This will be our last visit I'm afraid.
They have proven themselves to be extremely poor in their ability to respond properly to my issue with a brand new item.
Five times I have emailed them regarding the problem. All they do is send generic stock cut & paste email responses which are not relevant to the issue. I am left with no choice but to return the item as I can't be bothered to send any more emails to them.
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