I bought a silver bracelet with red enamelling. After less than 2 months the enamel started to come off. I notified them as it was covered by a 1 year warranty.
I was told that this was fair wear & tear as the enamel is not permanent and may come off with certain types of soap. They sited 2 clauses in their terms & conditions.
I submitted a review of the bracelet on their web site, but a month on & it still hasn't appeared. The terms & conditions are not visible until after you have completed the purchase, and nowhere in the product description does it say that the enamel is temporary.
Tom was very helpful on the telephone, answering all my questions & explaining the basics of speaker selection. Ordering was painless and the speakers arrived on the promised day and were just what I needed at a great price. I am very pleased with their service and would definitely recommend Ceiling-Speakers.co.uk.
I bought & paid for a tyre but then 3 hours later they phoned to say it was on back order & wouldn't be available for a month. They did offer an alternative but eventually had to refund my payment. Why can't they determine their stock levels before taking payment. What a waste of my time!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.