james strobridge´s profile

Reviews (1)

Furniture Village

Do not use this company - WARNING!!

I ordered a pine wood bed from this company and when it did finally arrive it was damaged, i phoned to get replacement and again waited and waited, finally it arrived only for that also to be broken!!! Lost track of the tines i called, absolutley no help at all and even put me on hold and then after 10 mins hung up on me!!??! They said replacement would arrive thirsday, but guess what... Did not then said friday... Nothing again then said monday.... Where is it!!?!!! I phoned at lunch time today and said please could someone call me at 4 to let me know whats happening, even if its NOT being delivered at least give that respect as a customer... Guess what... Its now 5:20 and nothing!!?!! I will now contact every trading standards depts & watchdog and have a good friend at the papers to make sure no one else gets treated the way that i have. Uterley disgraceful behavior for what i thought was a proffesional company, do NOT buy anything from them as you will be left dishapointed like the countless others.

Kirsty Goepel found this review useful

james strobridge´s profile

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james strobridge
Male, 1977
Essex, United Kingdom