Erol, Jamie, Phil, Naomi, David at Tredz. I used to be a keen cyclist 15 years ago until I decided I wanted to get back into mountain biking. I went through countless forums and also websites and gave tredz a call. I am based in Birmingham, tredz in Cardiff. I was totally out of touch regarding new mtb technology. I spoke to erol at tredz and with great passion and excellent knowledge of mountain bikes we started on a journey of choosing the right mountain bike for me. At no point was I recommended or diverted to a keen push of selling me a most expensive or surplus to my requirments mtb bike. I would have picked up upon this straight away as I am a seasoned sales director.
The right questions were asked by erol and also my needs and requirements were extensively explored. The result cube acid mtb which in my view is an excellent purchase with the help of erol at tredz.
Tredz as a cyclist specialist has a philosophy of making sure they build on a long term relationship with their customers which I find a breath of fresh air.
I went on to purchase further kit and anything else I needed for my mtb sport. I usually play safe and check on other websites to compare prices, not with tredz as I know I am in very customer caring hands. Tredz has my full confidence and trust regarding my mtb sport.
Customer care is excellent, erol and the rest of the tredz team have an excellent understanding of all cycling products, maintenance, servicing, and tailor individually for their customers needs or as I feel their friends. You are are always spoken to as a valued customer and if any misunderstandings arise they are dealt with swiftly and fairly by tredz. Click on to the website tredz your one stop shop for all your cycling needs and speak to the right team.
Well done the team at Tredz!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook