Never had any problems with Amazon. Items arrive on time 99.9% of the time, the one time I did have to return an item (which wasn't to do with Amazon) I simply e-mailed them and they sent me the paperwork necessary to send it back and I got a full refund. Amazon is the first port of call whenever I need...well, anything.
As it was my first order, they informed me that my item was going to be delivered to my billing address rather then my shipping address. I explained that I was a student and would like it to be shipped here (shipping address) and David Wood contacted me personally and simply asked me to email from my university email and he would make sure it was sent here. Very helpful.
This is all I can rate the company on as I haven't received the order yet but very good customer service. I would definitely recommend and reuse Dolphinmusic.
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