When my HTC Desire Z got stuck on the bootscreen after an update, I thought all was lost. However, HTC's excellent customer service department fixed it under warranty in just a few days, picking the phone up from my place of work, and returning it with no inconvenience to myself. I'll be buying HTC again.
I was nervous about buying drugs from the internet, but this site seems to be as trustworthy as Boots, and on some items, a third of the price. We'll be back.
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