Jason´s profile

Reviews (1)

BullGuard Internet Security

Slugs Computer

This is not an easy review to make as I have used Bullguard for many years and have recommended it to family members. However, I've just rebuilt my PC because it was running so slowly (a Quad Core Windows 7 64 bit machine). Having rebuilt it, the performance was back. That is, until I put Bullguard back on! Bullguard completely stopped Windows Live Mail from exporting Contact csv files. It reduced the viewing of Mail in Windows Live Mail and Thunderbird to an absolute crawl. Copying files (virus free) times were crippled from 3 mins without to 17 mins with.

I have uninstalled Bullguard despite having some 200+ days left on my licence and am now trialling other suites. Without Bullguard I have my PC's speed back.

It is a shame as Bullguard was always superb at blocking viruses. It has saved my bacon quite a few times over the years but, the speed drag that it imposes now means that the 5 star rating I used to give it must crash to just 1.

ps: I was using Version 10 but upgrading to Version 12 made no difference.

22 February 2012

Reply from BullGuard

Dear Jason,

Since you have been with us for years, I am sure you know that the Support Team is there 24/7 for any difficulties our users may encounter.
Since you should not be having any difficulties, I am positive that we would have been able to identify the problem and solve it.
Should you ever reconsider and want to re-install your BullGuard, contact us by Live Chat, at your convenience.

Best regards,
Andreea-Luciana Ostache
Senior Support Technician

Jason´s profile

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Male, 1965
Shepton Mallet, United Kingdom