Sometime own brand items can be crap. Other times they can be a real bargain and a decent find. This company has both. They obviously get products made for them in China and sometimes this can be a bit of a hit and miss affair. Generally a very good company to do business with.
They have a website that is overly complicated. They have an awful lot of content and i feel this gets lost in a disjointed website. When i click on a link that says Radio1 i expect to go to the main Radio1 website...not the current presenters site!!! The list of issues is long but on the whole a pleasentish experience.
They seem to attract the chaves amongst us. You know the ones, the ones that park in the disabled bays when they aren't disabled. Same with the mother and toddler bays. The sort that load their trolleys with all the wrong food and need to go on a decent diet!! The ones that think 12 cases of beer for a fiver is a "great deal" when we have drink issues as a nation. No morals at all in my opinion.
They used to be a bit of a hit and miss outfit back in the good old days but things have sure changed over the last 3-4 years. Great service and great website...not always the cheapest but i have found cheap aint always best...buyer beware of cheap deals elsewhere!!
You could not make e-purchasing easier if you tried...unless they invent mind reading transactions that is.
...a web purchasing experience should be simple and hassle free. This is my third purchase from this company and all have been faultless. The best way to guide an e-retailer is when something goes wrong. Suppose I'll just have to keep purchasing items until that day. ;-)
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