They should not get even one star.
I found a"we missed you today card" in my flat, rearranged a delivery via the internet then phoned on the appointed day only to be told that they had no record of the reference number on the card.
This meant that they got the benefit of the cost of my call at 10p per minute and I still don't know what the parcel was all about.
I sent them an email days ago but not even an acknowledgement.
Robert Richardson found this review useful
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