De retour de Montpellier où nous avons loué un appart via HouseTrip, excellent séjour, appart conforme au descriptif du site, réservation facile, système de apiement sécurisant.
Il y a un an, nous avions réservé un appart sur Lille mais la proprio nous avait plantés deux jours avant le départ, le site avait été très réactif, proposant de nous aider à trouver une solution (mais j'avais trouvé un hôtel par mes propres moyens) et j'avais été remboursée assez vite.
Très contente d'avoir donné une seconde chance au site, le concept est génial et très bien décliné (site ergonomique, on trouve facilement ce qu'on veut, aussi facile que de réserver une chambre d'hôtel). Je recommande !
This is where I buy most of my lingerie and swimwear. My favorite brand (Freya) is hard to find in France and rather expensive here. Figleaves offers an amazing selection for all sizes at fair prices.
Over the years, I've only had one issue with delivery, which was solved very quickly and efficiently by customer service.
I wish I could enjoy the same free shipping/free return policy as English customers do, as returns from France to the UK can be a bit costly. However, considering the overall quality of the products they offer and their prices, it still is cheaper to buy from them and pay postage if I order more than one or two items than go to a local shop.
Would definitely recommand this site, especially to ladies who have trouble finding products in their bra size in regular shops.
Over the past 18 months, I've placed 3 orders through Brastop.
While the first two arrived very quickly, the third one didn't.
Customer service was amazing in dealing with this issue. After the required 20 day wait period, they did the lost package procedure, and resent the lost items to me.
International mail can be tricky, no matter which site you order from (I will be using registered mail from now on, to limit issues of lost/stolen packages in the mail in the future).
In my experience, Brastop did a great job of solving the problem.
I will definitely order from them again and recommand them to my friends.
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