Ordered some make up, first time I have used them. Not only did my purchase arrive then next day, best price on the web, but got two gifts as well, and a thank you card! Great communication via email every step of the way. 10/10 Escentual. I will definitely be a returning customer :-)
I am over the moon with Zooplus. From my point of order, to delivery, their service and communication was outstanding (unlike another pet company who I have recently had dealings with,who stole mine and others money).
They even checked the delivery times with the courier on my behalf!
Unbeatable price and service. I will definitely be reordering from them and highly recommend them to others. Well done Zooplus :-)
Do not use!!! Item never arrived even though they said it was dispatched, and no communication, can't get through to their phone lines, five emails sent and still nothing. I really do not know how they have such a high rating? There are far better companies out there that don't mess their customers around and are far more deserved of our business! Avoid avoid avoid!!
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