Simon Fuller´s profile

Reviews (1)

Lastminute

Beware "Secret Hotel" deals

I decided to book a hotel through lastminute.com. When I searched the hotels list i found there seemed to be a good deal to be had by booking a so called "Secret Hotel".
Its advertised as a 4 or 5* hotel offering up to 45% off. Sounds good so far doesnt it. The only thing you cant see if the hotel name so you cant research it at all before you go.
I booked one of these hotels on a room only basis, breakfast was not an option, only to find once I received my confirmation booking that I could have booked the hotel cheaper by booking direct AND I would have been given breakfast.
I made an enquiry with lastminute.com only to be told that as it was a promotional price on the hotel website they wouldnt do anything to change my booking.
Now imagine how I felt being told up to 45% off a 4 or 5* hotel and the fact you are taking a chance as you dont know the hotel you are going to and then to find I was paying more for it.
Not impressed and will NOT be using this facility again. BEWARE of this nice little scam

Simon Fuller´s profile

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Simon Fuller
Reviewer
Male, 1961
Wimborne, United Kingdom

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