I ordered a Skip Hop change bag from them on 20th december and was told it was in stock and would be delivered in 7 - 10 days and surprise surprise they are yet to deliver my bag. Have contected them by phone only to be told by a machine that you could only contact them by e-mail. Have sent them 4 e-mails and they haven't responded to a single one. This company is nothing but a thief as they have taken my money and given me nothing in return. My loss of money is no where near some of the other reviwers but i still feel extremely angry and upset that a company like this is allowed to trade on the internet. I will never buy from anyone else other than amazon from now on. I have contacted trading standards and was advised to send a recorded delivery letter asking for a refund. By law if you haven't received anything by 30 days you are entitled to a full refund, but this sounds like it isn't happening. Will be contacting watchdog. Realy wish i had checked reviews before i bought from this company. I am not even giving the company one star but you have to, to be able to write a review. This company deserves a minus star rating and to be shut down immediately.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook