I just purchased a bike and some parts for other bikes.
The delivery was ok and on time but they delivered the wrong tire.
I requested a refund as it would cost more (2x the price for the tire) to return it. Also sent a picture of the wrong tire.
"Customer scare" told me that i needed to return the tire and pay for it.
They stated that maybe they would return the cost for the freight but only if I shipped it the cheapest way possible.
NOT MY FAULT THAT THEY SHIPPED THE WRONG TIRE !!!
I created a case with PayPal and is waiting to get the maoney back.
Worst Customer care I have tried.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.