DMullan´s profile

Reviews (2)

So disappointed

Like so many of you, I ordered my BigBoy beanbag as a xmas present for my kids. I thought I'd left plenty of time as I put the order in through Groupon on 3rd November. Needless to say there is still no sign of the bean bag despite my delivery date being changed 5 times and Groupon's assurance that it would be DELIVERED by 17th February. So far, any contact I have had with the company has been contradictary and insincere about the impact they have caused. I have never experienced such a lack of professionalism or apparent concern for their reputation from any company.

17 February 2012

Reply from Designfurn LTD (

Dear Ms Mullen

Thank you for your comments. Please accept my apologies for the delay in delivering your Bigboy order.I have today tried to contact you by telephone and received no answer. I have requested an update from our freight providers, who is in receipt of your order, to the status of your delivery. As soon as a response has been received I will revert to you.

Kind Regards

Sonia Harris

Customer Relations Supervisor

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United Kingdom