Ordered clothes from the outnet for the first time. They arrived couple of days later together with the filled in return waybill and all the other docs you need for refund. I sent a part of my order back as some clothes didnt fit and received email confirmation very short time afterwards and also my full refund for the clothes sent back. The system is very well thought through and the service is flawless. Will definitely be ordering from theoutnet.com again!
I have ordered a gift set by Helena Rubinstein from perfume-click.co.uk as well as a Boss Eau de Perfum for myself. Immediately received the order confirmation, then a shipping confirmation and finally the my order arrived in a proper packaging and was to my complete satisfaction. So was the service. Legitimate company - absolutely recommended.
I have ordered a pair of shoes from this website. I haven't received any confirmation of the order but my bank account was charged 2 days later with the full amount. After repeated 3 emails to the merchant (I couldn't find a tel. number to call on their website) and a threat to cancel my order I finally received a response giving me reasons for delay.
To make a long story short, I have received the so called "Jimmy Choo" pair of shoes... The delivery box showed a sender written in CHINESE and the content said "gift". Now to the product itself: I have never in my life seen a product that is THAT FAKE!!! Imagine a shoe which parts are glued together so badly that you can see traces of glue everywhere. The material was not even leather, the shoe wasn't the right colour, right print, the packaging was nothing like the original Jimmy Choo shoe box. They didn't even bother attaching the label to the insole properly.
Lesson learned for me is to stay away from companies offering shoe brands like Jimmy Choo for the price below £100, especially the criminals sitting behind jimmychoo4uk.com
I have required a full refund and an address to where to return the rubbish they have sent me.
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