I ordered a skip hop changing bag in November, the website indicated that it was in stock. A week later I received an email to say it would come in stock in early December. None of my emails have been responded to and you are unable to leave a voicemail. I have put the item into dispute with my credit card company. I bought another bag from someone else. Then 2 days ago I got an email to say it was being shipped! I responded to say that I did not want the bag, as I had clearly indicated in my previous (unanswered) emails. No answer, of course. They tried to deliver it today while I was out and I have asked the courier company to return it to them whilst I wait for my money back. Absolutely shocking service, the worst I have ever come across - they just ignore you.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.