The flowers I oredered (for valentines day) arrived a day late, even though they were ordered well in advance. The condition of the flowers was poor, they had started to wilt and never even had any water in them. What made all this worse was that the delivery man seemed to think it was quite ok to arrive a day late and when asked why they had not turned up on valentines day just shrugged his shoulders and with a smug grin and in a very sarcastic manner stated "I was quite busy yesterday".
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