wendy´s profile

Reviews (1)

Owners Direct

Booking was cancelled

We booked an apartement in Cannes as part of our honeymoon, we booked it ages ago, probably last year in July or August and we needed it for the second week of June 2012. As you can imagine a wedding takes a lot of planning and organising so it was nice to know the honeymoon was all sorted.

I regurlarly went onto the webiste to see if the availibility calender was updated and this was not the case. I figured, she probably doesn't have control over the updating. Somewhen in January 2012 we received an email from the owner saying the apartment was no longer available for us, she advised us she had a longer let and had to accept that as we were only there for a week. The calender is now updated to show the longer let, which makes me think, if our week was crossed out people would not have contacted her to book the apartement. Obviously this has made us very aware not to go through an owners direct site again as we were very dissapointed and it was quite stressful to try and find something else which is not through owners direct. We still had time to find something but did not want to go through owners direct again, or any other website where you deal with owners direct as we didn't want to take the same risk again.Imagine if this would have happened a week before going!

I am sure it is all just luck but I wanted make people aware that a booking through owners direct is not secured.

wendy´s profile

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United Kingdom