I purchased a Makita drill, HSS were the cheapest, the drill was in stock and delivered the next working day, they emailed to say it was dispatched and again when it was to be delivered. Overall brilliant service and I will use them again.
I have placed several orders through ironmongery direct and I have always found them to be reliable and efficient. Their prices are generally competitive and you can get some good bargains on their offers. As a builder I use them for their next day delivery service, which has never let me down.
I received my iPad 16 days after ordering it, the site implies that it would arrive within 3 - 8 days, but if you look closer it says that this is after dispatch. They emailed to ask for proof of my identity to verify my credit card, which I sent straight away, then noticed that the money had already been debited from my account. I tried to contact their customer service department and was told firstly that the hold time was 1hour 15 mins. and the second time one and a half hours. I emailed to find out what was happening and received a reply two days later telling me they were busy and I will get it soon.
It may have been slightly cheaper, but I would rather pay extra and get my goods without any hassle.
I checked all the prices on line and found that Chemist direct were the cheapest, so I set up an account and received my order within a couple of days, I have just needed some more dog food and they were still the cheapest and I placed my order with one click and had the food two days later, what more can you ask. I would reccomend them to anyone.
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