Booked ferry tickets online. Got email confirmation giving departure as Calais to Dover. This was not what had been booked. The departure points were the opposite of what I had asked for. I phoned to query this and was met with the worst customer service dept I have ever encountered. They would not listen to a thing said and insisted upon 26 quid payment for their mistake. These people will fleece you for as much as they can . Will not make the mistake of using them again. Will go direct to ferry company website. Very little difference if any on price and guaranteed customer service. Deal with these people at your peril. You have been warned. Would sooner eat live wasps than use these people again.
recently ordered barbour border jacket and zip in waiscoat liner. order was placed at 10.am on thurs 27th dec. goods arrived following morning .
spoke to guy on the phone to place order and was well impressed with way in which my order was dealt with.
both items were in sale and were cheaper than official barbour site.
will and have recommended to friends already.
first class service all round. 10 /10
recently ordered outwell nevada xl tent. This was delivered really quickly despite bad weather and snow on ground. Sales team really informative, professional and courteous. DPD courriers fantastic too- simple text allowed me to pick day of delivery. When I asked about potential problem with rain proof porch poles I was immediately sent a new set from the suppliers.
Would not hesitate to use these guys again. Front awning next.
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