My son wanted to buy 3ds with his birthday money, ordered it May 2011, like others have said, when they eventually answered an email kept saying would be despatched in 48 hours, never received anything, very quick to take money out of your account, not so quick at answering the telephone. I am so glad that I had the hindsight to buy it on my visa card. Anyway after over 2 months disappointment, I had had enough and I contacted my bank and had to fill out some forms detailing all my emails and the correspondence i got back from them, and I received refund in full from my bank, we then managed to buy a 3ds much cheaper with extra games from well known high street store.
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