Well to be honest I've only ever used them once - However the CD never arrived. I asked them via e-mail and they responded about a week later and admitted it might be lost in the post. They refunded me for the item however.
Perhaps I just got unlucky (things DO unfortunately get lost in the post afterall, hence the 2 star rating rather than one...), however the slow response to my query really made me feel at the time like I was never going to see my money ever again.
Calling EVERYTHING 'Used - Very Good' as the item condition makes me feel very wary of the company also. I for one wont be using them again
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