I placed my Order online and received a confirmation text and email immediately, I then received a telephone call confirming my order and asking if I wished to purchase the worry free product protection plan (which I did not take on this instance) from a very pleasant telephonist. I had opted for delivery to suit me and the day before delivery I received a text advising of a 3 hour slot when I would receive delivery and on the day of delivery I received a phone call advising me of a more accurate delivery time within that window. The delivery was as advised and put into my kitchen by 2 very polite and helpful employee's. The whole experience was first class on my first of what will be many purchases from ao.com. Well Done.
Placed my Order on Saturday, printed the free post labels and posted the phone on Monday, received confirmation email of receipt of the phone on Tuesday and my cheque arrived in the post on Wednesday. What a service, could not be better. I would recommend and use Mazuma Mobile again without hesitation.
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