I ordered a chicken feeder, it arrived promptly, though the postage was expensive. However we could not get the lid to fit so rang and explained the problem. Obviously they did not want to have the goods returned and asked me to try again and then to make an adjustment to the catches, which I was not prepared to do. After further phone calls they agreed to have it returned.
They agreed to refund the cost of the feeder but not the postage as they said it did work!
The receptionist was always polite and helpful the manager a bit bombastic.
Would certainly avoid this company in the future.
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