I ordered a hard drive online which was supposedly in stock.
The postage was first class recorded so as I ordered on a tuesday I expected it by friday.
On the following monday, 6 days after ordering I receiceved an email telling me it had just been dispatched!
I've still not receieved it now, 8 days later and an email of complaint I sent to them was replied to with a bog standard message stating that they take all complaints seriously and appreciate my feedback, blah blah.
Absolutely useless service and I wil not use again. There are plenty of competitors out there and companies that perform like this are not going to survive very long as internet shopping continues to grow.
I ordered a set of electric bass strings from Guitarbitz due to them having the lowest price including p&p.
Its the first time I've used them but will definately use them again. The strings arrived next day, well packed and just as ordered.
Excellent service and price.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.