Sofa was ordered online following a showroom visit to check out quality etc, and Saturday delivery and assembly selected.
I was telephoned to advise that the driver was half an hour away, the driver was polite and helpful, and assembled the sofa quickly. He also took away all the packaging material.
Very pleased with the sofa appearance wise, and although the seats are quite firm at the moment (I opted for soft seating) the driver did point out that they would quickly soften up.
Good value for money, and a good experience overall.
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